At Vivienne & Grace, we provide secure and convenient payment options to ensure a smooth shopping experience. All transactions are processed through trusted and secure payment providers.
We accept the following secure payment methods:
By completing a purchase, you confirm that you are authorized to use the selected payment method and agree to authorize Vivienne & Grace to charge the total order amount, including applicable taxes and shipping fees.
All prices displayed on our website are listed in US Dollars (USD).
Prices may change at any time without prior notice. Any applicable taxes, duties, and shipping charges will be calculated and displayed during checkout based on your delivery location.
Orders are processed only after full payment has been successfully received.
Vivienne & Grace reserves the right to refuse or cancel any order at our discretion, including but not limited to:
If an order is cancelled after payment has been completed, a full refund will be issued to the original payment method used.
Shipping rates and estimated delivery times are provided during checkout.
Please note that delivery times may vary due to circumstances outside of our control, including courier delays, customs processing, weather conditions, or unforeseen events.
Vivienne & Grace is not responsible for delays after the order has been handed over to the shipping provider.
We want you to be completely satisfied with your purchase.
Our return policy allows eligible items to be returned within 30 days of delivery, provided that:
Approved refunds will be issued to the original payment method used during checkout.
Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect.
For complete details, please review our Returns & Refunds Policy.
Your personal and payment information is collected, stored, and processed securely in accordance with our Privacy Policy.
By placing an order with Vivienne & Grace, you consent to the collection and use of your information as described in our Privacy Policy.
All content on this website, including text, images, graphics, logos, designs, and other materials, is the property of Vivienne & Grace or its licensors.
No content may be copied, reproduced, modified, or distributed without prior written permission.
To the maximum extent permitted by applicable law, Vivienne & Grace shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, revenue, or data arising from the use of our website, products, or services.
Vivienne & Grace reserves the right to update or modify this Payment Policy at any time.
Any changes will become effective immediately after being published on our website. Continued use of our website and services means you accept the updated policy.
If you have any questions regarding payments, orders, or delivery, please contact our support team:
Email: help@vivienneandgrace.com
Phone: +1 (877) 261 2400
Address: Blk 180 Lompang Road, #03-12, Singapore, 670180
Our customer support team responds within 24–48 hours, Monday–Friday.
